The Mvix Charged Services are provided on a prepay basis. Provided you have not used any templates designed from this web-application, you may decide to discontinue the use of any Charged Services at any time. The date and time of any cancellation of the use of any Charged Services shall be the date and time on which the user has completed the cancellation process on the Wix Website. Cancelling the service revokes any right to download, publish, reproduce or use the template in any manner whatsoever.
Once a template has been downloaded there are no refunds or cancellations. All sales, downloads and published links are final, however, you are entitled to a full refund of your download or purchased signage template link if the published sign/template you downloaded is defective or there was an error processing your payment. Refunds for templates/signs that were downloaded by mistake are given at the sole discretion of Mvix. No refunds are given if the templtes is not being used or you decide that it does not suit your purposes after all. To notify us about defective templates/files/signs, please contact us via the online contact form. You authorize Mvix to charge you for the download of template(s) and accept the terms stated within the Terms and Conditions upon downloading and linking to templates.
Mvix will only refund you according to its Money Back Guaranty Policy. Mvix offers a 7-day money back guaranty ("Guaranty Period"). In case you are not satisfied with any of the Charged Services you have acquired and you have provided a cancellation notice, you can submit a written refund request in accordance with our Money Back Guaranty Policy, as may be amended from time to time, within the Guaranty Period in order to receive full refund. Mvix will not refund any amounts paid after the elapse of the Guaranty Period. Any permitted credit or refund will be processed by Mvix within five (5) business days following receipt of your request. If your original payment was made by credit card, you must provide the "confirmation / transaction number" that was included in your confirmation e-mail from Mvix and the refund will be processed to your credit card account within five (5) Business Days.
YOU ACKNOWLEDGE THAT CERTAIN SERVICES PURCHASED ON OR THROUGH THE WEBSITE (INCLUDING PURCHASE OF TEMPLATES AND WIDGETS) MAY BE NON-REFUNDABLE. THE TERMS OF EACH PURCHASED SERVICE OR APPLICATION ARE INDICATED IN THE WEBSITE AND/OR AS PART OF OR DURING THE PROCESS OF PURCHASING SUCH SERVICES OR WIDGET. IT IS YOUR OBLIGATION TO VERIFY YOUR ABILITY TO CANCEL A SERVICE PRIOR TO PURCHASING ANY CHARGED SERVICE. MVIX WILL NOT REFUND ANY AMOUNTS PAID FOR NON-REFUNDABLE CHARGED SERVICES.